Matisse Lee Receives Claflin University 2020-21 Exemplary Customer Service Award

Matisse Lee Receives Claflin University 2020-21 Exemplary Customer Service Award

Romanda Noble-Watson, SID

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Orangeburg, S.C. -- Claflin University Associate Director of Athletics Matisse Lee has been awarded the Claflin University 2020-2021 Exemplary Customer Service Award.  The award was announced during the University's 2021 Virtual Recognition, Rewards, and Retirement Program on April 21, 2021.
 
Lee, who has been with the department for a total of twelve years, is in her first year as the Associate Director of Athletics.  She is in her fifth year as a part of the administrative leadership serving the previous four-and-a-half as the Assistant Athletics Director for Internal Operations/Student-Athlete Affairs. She also serves as the advisor for the Student-Athlete Advisory Committee (SAAC). Before joining the administrative team, Lee served seven seasons as the Head Coach of the Lady Panthers softball team.
 
"My goal is to always serve the constituents of the University with a smile," said Lee. "To receive a customer service award from the University is validation that I am meeting my goal and serves as motivation to continue."
 
"I want to congratulate Ms. Lee on this well-deserved honor," said Director of Athletics Tony O'Neal.  "She has spent countless hours assisting our student-athletes and departmental staff. Ms. Lee also has been the bridge to the various departments on campus."
 
Before her role as head coach, Lee served as a graduate assistant with the softball program during the 2007-2008 season.  She was promoted to an assistant coach during the 2008-2009 season where she worked under the Legendary Claflin Softball Coach Hampton Jordan.
 
Lee finished her tenure as the head coach of the Lady Panthers with a 196-123 record (.614 percentage) and several conference and national awards.  Her team's best season was her final one (2016) when the team finished with a school-record 34 wins.
 
Under her tutelage, Lee's team earned three straight national statistical awards. In 2015 and 2016 the Lady Panthers earned the national award for stolen bases per game.  Claflin finished the 2014 season as the statistical champion in runs per game and doubles per game.  The team also posted back-to-back Southern Intercollegiate Athletic Conference (SIAC) Eastern Division Titles and in 2015 Lee was named the Co-Coach of the Year in the SIAC.  Lee's success on the softball field was evident as a player as she was named the EIAC 2005 Pitcher of the Year.
 
A native of Holly Hill, S.C., she is a graduate of the 2010 NCAA Women Coaches Academy.  Also, in 2010, she participated in the NCAA Leadership conference as an administrator.  In 2011 and 2012, she served as a facilitator for the NCAA Division II Leadership Forum in Chicago, Illinois, and Dallas, Texas, respectively.
 
From July 2018-June 2019 Lee participated in the NCAA & Division II Athletic Directors Association Women & Minorities Mentoring Program.  In the summer of 2020, she was a participant in the first-ever virtual NCAA/Women Leaders in College Sports Leadership Enhancement Institute (LEI).
 
Lee received her Bachelor of Arts in Social Science from Claflin in 2008 and her Master of Arts in Coaching and Athletic Administration from Concordia University in Irvine, Calif., in December 2017. She is currently pursing an MBA at Claflin University.
 
She is a member of Delta Sigma Theta Sorority, Inc., the National Association of Collegiate Directors of Athletics (NACDA), Women Leaders in College Sports, and the National Association of Academic and Student-Athlete Development Professionals (N4A) where she is a member of the Student-Athlete Development Committee.  Lee has one daughter, Raleigh, who is 11 years old.
 
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